Plastic Wood Warranty

The manufacturer (“Manufacturer”) warrants to the original purchaser (“Purchaser”) that, for the period of ten (10) years from the date of original purchase, under normal use and service conditions that: Manticore plastic lumber (“Manticore”) products shall be free from material defects in workmanship and materials, and shall not structurally fail, splinter, rot or suffer structural damage from termites or fungal decay. If a Purchaser discovers a defect in the Manticore product within the warranty period, the Purchaser shall notify EnviroBuild Materials Ltd ("EnviroBuild") in writing to the following email address: info@envirobuild.com. Manufacturer reserves the right to request additional information in connection with the warranty claim. If Manufacturer determines the Purchaser’s claim is valid upon confirmation by an authorized Manufacturer representative of the defect, EnviroBuild’s sole responsibility shall be, at its option, to either replace the defective item or refund the portion of the purchase price paid by Purchaser for such defective item (not including the cost of its initial installation or delivery). This warranty shall not cover and EnviroBuild shall not be responsible for costs and expenses incurred with respect to the removal of defective Manticore products or the installation of replacement materials, including but not limited to labour and delivery. The foregoing remedies are the SOLE AND EXCLUSIVE REMEDY FOR BREACH OF ANY WARRANTY.

Warranty transfer: this warranty may be transferred one (1) time, within the five (5) year period beginning from the date of original purchase by the Purchaser, to a subsequent buyer of the property upon which the Manticore products were originally installed. 

Manufacturer does not warrant against and is not responsible for, and no implied warranty shall be deemed to cover, any product failure, product malfunction, or damages attributable to: (1) improper installation of Manticore products and/or failure to abide by Manufacturer’s installation guidelines, including but not limited to improper fixing that does not allow for expansion during temperature changes, improper gapping or supporting; (2) use of Manticore products beyond normal use and service conditions, or in an application not recommended by Manufacturer’s guidelines and local building codes; (3) movement, distortion, collapse or settling of the ground or the supporting structure on which Manticore products are installed; (4) any act of God (such as flooding, hurricane, earthquake, lightning, etc.), environmental condition (such as air pollution, mold, mildew, etc.), staining from foreign substances (such as dirt, grease, oil, etc.), or normal weathering (defined as exposure to sunlight, weather and atmosphere which will cause any coloured surface to gradually fade, chalk, or accumulate dirt or stains); (5) variations or changes in colour of Manticore products; (6) improper handling, storage, abuse or neglect of Manticore products by Purchaser, the transferee or third parties; (7) any products that have not been paid in full; or (8) ordinary wear and tear.

For installations using plastic lumber please follow these guidelines and recommendations to ensure the validity of the warranty.

Plastic will expand in the heat and contract again when it cools. Where plastic lumber product ends butt up to other objects/surfaces, whether decking joists ends or where fence rails meet on a post, they should be butted up with a gap of at min. 10 mm left between them. Rails, Sheets and joists will twist in the heat if they expand and they are too tightly joined/ abutted. 

When securing Manticore sheets with bolts or screws, pre-drilled holes should be oversized by at least 3mm to allow expansion and contraction of the material.

No person or entity is authorized by EnviroBuild to make and EnviroBuild shall not be bound by any statement or representation as to the quality or performance of Manticore products other than as contained in this warranty. This warranty may not be altered or amended except in a written instrument signed by EnviroBuild and Purchaser.

The exclusion or limitation of incidental or consequential damages is not allowed in some nations, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from nation to nation. Consumers have legal rights under applicable national legislation governing the sale of consumer goods. This warranty does not affect those rights.